A branded booking experience that works like your business does

Let guests book and onboard through a fully branded, flexible flow that connects directly to MEWS and your CRM.

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Trusted by hospitality teams cross the globe

Designed for hospitality teams offering more than just rooms

Offer a seamless booking and onboarding flow that matches their brand and handles the details upfront.

Retreat centers and workshop hosts

Boutique hotels and independent properties

Hybrid co-living and co-working concepts

Long-stay housing operators

Fixed-date or cohort-based programs

The problem

Standard booking engines weren’t built for unique stays

MEWS is great at operations, but its native booking engine wasn’t built for retreats, long stays, or fixed-date programs. And most third-party forms don’t flex to your flow or brand.

Native booking forms are limited, hard to customize, and visually off-brand

Collecting payments or deposits often requires workarounds and manual confirmations

Collecting waivers or contracts usually happens through separate tools and inboxes

Guests feel confused. Teams waste time following up.

“We had to piece together Typeforms, PDFs, and manual emails. It was messy.”

The solution

A booking & onboarding flow built for your unique stay

A fully branded form that looks and feels like your business

Live room availability and pricing pulled from MEWS

Flexible payments: full, deposit, or custom options

Optional e-signatures for contracts, waivers, or NDAs

An optional onboarding flow with travel info, dietary needs, uploads, and checklists

Data flows into MEWS, and optionally HubSpot or your CRM

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Less Admin. Fewer Follow-Ups. Efficient Guest Communication.

The form adapts to your model—whether you're hosting retreats, long stays, or custom programs. The results vary, but the value is always clear.

Long-Stay Property

All essential paperwork collected before arrival

A hybrid co-living operator uses the form to collect contracts, travel details, ID scans, and arrival times, freeing up hours of admin work and reducing check-in friction.

Retreat & Program Organizer

100% onboarding completion before arrival

A retreat center collects travel info, signed waivers, and motivation questions through a branded portal with automated reminders.

Hotel with Experience Program

70% fewer follow-up emails

A hotel offering add-on experiences uses the form to collect guest preferences, dietary needs, and activity sign-ups during booking. Thus streamlining coordination for the concierge team.

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One flow for booking, payments, and onboarding

Handle payments, waivers, and guest intake up front, without needing extra tools or follow-up emails.

Custom Booking Form

See MEWS reservations inside HubSpot, linked to the right guest, deal and company.

  • Real-time sync with MEWS availability, pricing, voucher codes
  • Custom branded styling and sync room images from MEWS
  • Collect full or partial payments
  • Send contract or waiver for e-signature (e.g. DocuSign)
  • Syncs booking + guest data to MEWS and optionally CRM

Guest Onboarding Form

After booking, guests get a simple portal to complete everything from travel details to waivers.

  • Personalized guest portal with custom fields and content
  • Collects additional info, like travel details, dietary needs, medical notes, etc.
  • Get contracts or waivers signed
  • Upload documentation like PDFs or IDs
  • Tracks progress and send reminders through your CRM

Help your teams avoid chasing missing documents or answering the same questions over email.

Sync Booking & Onboarding Data

Bring over the info your sales, operations, and marketing teams actually use automatically.

  • Room types, add-ons products or services
  • Booking source/channel (OTA, direct, travel agent)
  • Company info (corporate client, DMC, agency)
  • Voucher codes, custom fields, guest notes and preferences

Perfect for segmentation, campaign attribution, and personalized follow-ups.

FAQs

Can it sync to my CRM?

Yes. All guest data can also be pushed into HubSpot or another CRM.

Does it work on mobile?

Yes. The entire flow is designed mobile-first.

Can I customize the fields, styling, and flow?

Yes—everything from layout to language is fully branded and configurable.

How is this different from the MEWS web booking engine?

The Custom Form allows for richer fields, full branding, and post-booking workflows. It’s made for complex journeys like retreats and programs.

Can we send automated emails after someone completes the form?

Yes. You can trigger pre-arrival emails via MEWS or your CRM (e.g. HubSpot), depending on your setup. We help configure this during onboarding.

Ready to offer guests a smoother, smarter booking experience?

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